Updated 16th April 2020
Corona Virus Update
The Coronavirus pandemic has challenged us all in many ways, on a scale we have never encountered before. We want to thank our first time and returnee applicants for their positivity and patience while we navigate through this unprecedented time. Your positive messages are so meaningful to us and our entire team appreciate them greatly.
As it stands, we continue to receive positive news from the U.S and the CDC who have reinforced that summer camps, and the amazing opportunities they provide, are of the utmost importance and the vast majority of camps are continuing their plans to remain open this summer. We are working together with these camps and participants to ensure they are prepared for their summer departure to camp. Currently, travel bans are on course to be lifted before the majority of departures are due to take place.
We continue to support our camp partners, in line with current advice from WHO, CDC and Government advice, and assist with any changes that may need to occur. In some cases, this may involve arrival date changes or new travel arrangements to ensure camp can continue as smoothly and safely as possible. If this happens, we will contact you as soon as possible to assist you and guide you through your next steps.
However, a very small percentage of camps have had to make the sad decision to close summer camp for this season. This is an unfortunate solution for all involved, staff and campers alike. If you have been affected by a camp closure or cancellation, we will continue to notify you immediately. We understand that this is disappointing news.
USA Summer Camp has proudly sent thousands of applicants to America since opening 13 years ago. We know first hand how valuable and magical summer camp is and remain positive that while we have faced difficult and new challenges during these past few weeks, by staying safe, patient and informed, we will continue to do everything in our power to ensure you have the experience you have been so looking forward to over these past few weeks, months and years.
We will continue, as ever, to monitor changes and keep you informed.
If your summer camp placement has been cancelled by your camp, please read the below information:
As we said above, we understand that the news will have been a disappointment. However, in this situation, we can offer you the following:
A New Camp Placement
Many of our camps are still working towards summer 2020 and are actively hiring. In this case, together with our US Team, we will work to find you a new summer camp placement. Most airlines are offering some flexibility with dates which will help in facilitating this change.
If you would like a new summer camp placement, we will discuss this with you and help address any questions you may have.
Should you wish to not seek a new camp placement, withdrawals will be made in line with our Program Agreement.
Updated 31st March 2020
Thank you to our NHS
USA Summer Camp would like to reassure our participants that we are keeping updated with the current situation. We are monitoring the guidance provided through Public Health England and HM Government regarding the spread of the virus. Thank you for continuing to be patient and we hope you are all staying safe. Our team are working hard to answer all your questions and concerns as well as getting your profiles ready for your summer in America.
The NHS are working hard to provide essential healthcare to all those affected and we can all continue to do our part. Through staying indoors as well as practicing good hygiene through regular handwashing, we can all help limit the spread of the virus. We have immense gratitude and respect for all those working on the frontlines during all of this.
To help stay motivated for the summer ahead, now is a great time to connect with your future co-counselors. Your camp will most likely have a Facebook group full of returning and new counselors from all over the world. If you are a placed applicant, you can also join our Facebook group to connect with others on the program.
In the meantime remember to stay safe and keep the summer dream alive!
Updated 19th March 2020
We’re Working From Home
Firstly, we want to thank all of our participants for being incredibly patient and positive during these challenging times. We want to reassure you that your USA Summer Camp team are working hard to answer all of your queries and we’ll continue to keep you posted as we receive updated information.
As you are probably aware, we have all been encouraged to implement social distancing across the country. We are following this advice and our teams have now transitioned to working from home. We wanted to let you know and encourage you to practice your own social distancing!
Our move to working from home will have no impact on your ability to contact us. Our teams will be answering your phone calls as normal as well as being on hand to answer all of your questions via email and social media.
As a reminder, if you need to reach us, you can find us on:
Phone: 0121 411 9165
Facebook, Instagram & Twitter: @USASummerCamp
As always, we aim to respond to your queries as quickly as possible and maintaining our strive for excellent customer service. We look forward to chatting with you soon.