Refund Policy
Last updated: 4 June 2025
This Refund Policy sets out the circumstances under which USA Summer Camp (“USASC”, “we”, “our”, or “us”) will offer a refund in relation to our programmes. By submitting your application and paying your deposit, you agree to the terms below. This policy is written in accordance with UK consumer protection regulations and reflects the unique nature of our services.
1. Service commencement and cooling-off period
Your place on the programme and access to USASC services begin immediately upon payment of your deposit. This includes:
- Access to your online profile
- Co-ordination of your application
- Your staff interview (in-person or virtual)
- Ongoing programme support
Due to the nature of our services and their immediate commencement, the standard 14-day cooling-off period does not apply. Additionally, chargebacks are not valid in relation to USASC programme payments.
2. General refund policy
All fees paid to USASC are non-refundable, unless expressly stated otherwise in this policy.
This includes:
- Initial deposit
- Programme fees
- Fees for rolled-over applications
- Visa assistance charges
- Interview and placement support
3. Rolled-over applications
If your application has been deferred from a previous season, you are not entitled to a refund if you later choose to cancel your participation. This includes any fees already paid and any costs incurred as part of the original or new application cycle.
4. Changes to application details
Once accepted onto the programme, if you make any changes to your application that USASC reasonably believes may negatively impact your ability to be placed, we reserve the right to withdraw your application.
This includes:
- Information submitted in your online documents
- Public or social media posts that may damage your suitability
No refund will be issued if your application is withdrawn on these grounds.
5. Third-party and ancillary costs
USASC is not responsible for any fees you pay to third-party providers, including:
- Criminal background checks
- Health history or medical forms
- SEVIS or visa-related charges
- Travel, insurance or vaccination costs
These fees are typically non-refundable, and you must contact the relevant provider regarding any potential refund.
6. Unplaced applicants
If you have not secured a placement by 7 July of your programme year and meet the following criteria:
- You have remained responsive throughout the process
- You have not turned down any camp placement or interview
- You return your original DS2019 form to USASC
— then you are entitled to a full refund of fees paid to USASC, minus a £100 administrative fee.
This refund constitutes the full extent of USASC’s liability, as additional damages for non-participation are impossible to calculate.
You will not be eligible for a refund if:
- You reject a placement
- You decline or fail to attend interviews
- You are unresponsive during the placement process
7. Visa denials
If your J1 visa application is refused, delayed or suspended by the US Government, all fees paid to USASC are non-refundable.
Please note:
- We strongly advise applying for your visa in your country of citizenship or permanent legal residence
- Applications made in other countries may face increased scrutiny or risk of denial
- USASC cannot accept liability for decisions made by the US Embassy or Consulate
8. Programme cancellation by USASC
If your application is cancelled by USASC due to unforeseen or extraordinary circumstances — including but not limited to:
- Natural disasters
- Pandemics or epidemics
- Government restrictions
- Presidential Proclamations or Executive Orders
— then fees will not be refunded.
However, you will receive a credit equal to 40% of the total programme fee (excluding visa, SEVIS, and travel costs), which may be used towards any future USASC programme within 12 months of cancellation.
9. Contact us
If you have questions about this Refund Policy or wish to request clarification on any aspect of your application, please contact our support team:
USA Summer Camp
Email: [email protected]
Phone: +44 121 411 9165